This short course guides managers through every stage of managing lateness, from setting clear expectations to having constructive conversations and taking appropriate follow-up actions. Participants learn not only how to address lateness confidently but also how to foster a culture of accountability and mutual respect.

• Module 1: Introduction to Managing Lateness
• Module 2: Having Conversations About Lateness
• Module 3: Following Through
• Module 4: Escalating Conversations About Lateness
• Module 5: Next Steps & Key Takeaways

Learning outcome 1: Identify the key causes and patterns of employee lateness and describe clear expectations for attendance in the workplace.
Learning outcome 2: Demonstrate how to have constructive conversations with employees about lateness using appropriate communication techniques.
Learning outcome 3: Apply a structured approach to follow up, document, and escalate lateness issues in line with workplace policies.

Course Duration:
1 hour

Access to course: 
6 months access

RACGP Activity ID: 1568965

Price Per user:
$27.50 including GST

You can enter the number of users below for the group pricing and name your group such as “Practice Name.” Be sure to enrol yourself in the course too.